Welcome to Iceland Taxi Reykjavik (referred to as "we,"  "us," and "our"). By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the service. Please read them carefully before making a booking.

•  Booking Confirmation: All bookings made through our website are subject to availability and acceptance by Iceland Taxi Reykjavik. Once you complete a booking, you will receive a confirmation email outlining the details of your reservation. Please ensure that all details are accurate and inform us immediately of any discrepancies.

•  Payment Terms: Payment is required at the time of booking unless other payment terms have been explicitly agreed upon. We accept major credit and debit cards and secure online payment methods. All transactions are processed securely to protect your payment information.

•  Payment Security: We use industry-standard encryption and security measures to protect your payment details during transactions. Your payment information is processed by a secure payment gateway, and we do not store your credit card information on our servers.

•  Booking Changes: Customers may request changes to their bookings up to 24 hours before the scheduled service time. Changes are subject to availability and may incur additional charges depending on the nature of the request.

•  Service Availability: Iceland Taxi Reykjavik operates 24/7, 365 days a year, providing a range of transportation services including but not limited to airport transfers, private tours, and sightseeing excursions throughout Iceland.

•  Service Specifics:

•  Waiting Time:

•  Extra Services: We offer additional services such as child seats, luggage assistance, and special requests. These services may be subject to availability and additional charges.

•  Professional Conduct: All our drivers are trained professionals who are committed to providing a safe, comfortable, and enjoyable experience. They will assist you with your luggage and ensure that your journey is as smooth as possible.

•  Service Reliability: While we strive to be punctual and efficient, unforeseen circumstances such as traffic delays, weather conditions, or vehicle issues may affect our service. We will do our best to communicate any delays and arrange alternative solutions if necessary.

•  Limitation of Liability: Iceland Taxi Reykjavik is not liable for any direct or indirect losses, damages, or inconveniences caused by service delays, cancellations, or disruptions due to factors beyond our control, such as extreme weather, natural disasters, or government actions.

•  Loss of Property: We are not responsible for any loss or damage to personal belongings left in our vehicles. Customers are advised to keep their belongings with them at all times.

All content on the Iceland Taxi Reykjavik website, including text, images, logos, and other materials, is the property of Iceland Taxi Reykjavik or its content suppliers and is protected by intellectual property laws. Unauthorized use or reproduction of this content is strictly prohibited.

Iceland Taxi Reykjavik reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms and Conditions.

These Terms and Conditions are governed by the laws of Iceland. Any disputes arising from or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Iceland.

Iceland Taxi Reykjavik ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

We collect the following types of information from you:

We use the information we collect to:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. We also require our service providers to adhere to strict data protection standards.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

You have the following rights regarding your personal information:

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

As we operate in Iceland, your personal information may be transferred to and processed in countries outside of your residence. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

Our services are not intended for children under the age of 13. We do not knowingly collect or process personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will indicate the date it was last updated. We encourage you to review this policy periodically.

Thank you for choosing Iceland Taxi Reykjavik (referred to as "we,"  "us," and "our"). We strive to provide exceptional service and ensure your satisfaction. This Return/Refund Policy outlines the conditions under which refunds will be issued and how to handle cancellations.

•  Customer-Initiated Cancellations: Cancellations made more than 24 hours before the scheduled service are eligible for a full refund of the amount paid. Cancellations made within 24 hours of the scheduled service are subject to a cancellation fee of up to 50% of the amount paid.

•  Company-Initiated Cancellations: In the unlikely event that we need to cancel your booking due to unforeseen circumstances, you will receive a full refund or the option to rebook at no additional cost.

•  No-Show Policy: If you fail to show up at the agreed pickup location without prior notice, you may not be eligible for a refund.

•  Service Issues: If there are any issues with the service provided, such as a significant delay or unsatisfactory service, please contact us within 24 hours of the service completion. We will investigate the issue and, if found valid, provide a partial or full refund based on the circumstances.

•  Requesting a Refund: To request a refund, please contact us via email at icelandtaxireykjavik@gmail.com or by phone at +3547902115. Provide your booking reference number and a brief description of the reason for the refund request.

•  Refund Processing Time: Refunds will be processed within 7-10 business days from the date of approval. The refund will be issued to the original payment method used for the booking.

Certain fees are non-refundable, including but not limited to:

•  Modification of Booking: If you need to change the details of your booking (e.g., pickup time, location), please contact us at least 24 hours before the scheduled service. We will make every effort to accommodate your request, subject to availability and any applicable additional charges.

•  Rescheduling Policy: If you wish to reschedule your booking, you may do so within the 24-hour notice period. Rescheduling is subject to availability and any differences in fare.