Introduction
Iceland Taxi Reykjavik ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information from you:
• Personal Information: This includes your name, email address, phone number, billing information, and any other details you provide when booking our services or contacting us.
• Booking Details: Information related to your bookings, such as pickup and drop-off locations, flight details, tour preferences, and any special requests.
• Payment Information: We collect payment details, including credit/debit card information, billing address, and payment history, to process transactions.
• Technical Data: Information such as your IP address, browser type, operating system, device type, and browsing behavior when visiting our website.
• Real-Time Location: For pickup, drop-off, and delivery purposes.
• Location History: To enhance service accuracy and optimize routes.
How We Use Your Information
We use the collected information for the following purposes:
• To provide and improve our taxi and delivery services.
• To process payments and fulfill orders.
• To communicate with you, including customer support or updates on your ride or delivery.
• To send promotional offers, updates, or surveys (you can opt out anytime).
• To comply with legal requirements and enforce our terms of service.
• We use your live location to facilitate accurate pickups, drop-offs, and deliveries, ensuring timely and efficient service.
• We analyze past locations to improve route optimization, enhance service accuracy, and provide better recommendations for future bookings.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Third-party service providers who assist us in operating our website, processing payments, or providing our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Payment Processors: Your payment information will be securely processed through third-party payment processors, including Rapyd, in compliance with industry standards for data protection and security.
• Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of our customers or the public.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. We also require our service providers to adhere to strict data protection standards.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you and obtain a copy of it.
• Correction: You can request the correction of any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal requirements.
• Objection: You can object to the processing of your personal information for marketing purposes.
• Data Portability: You can request the transfer of your personal information to another service provider.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
International Data Transfers
As we operate in Iceland, your personal information may be transferred to and processed in countries outside of your residence. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or process personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will indicate the date it was last updated. We encourage you to review this policy periodically.
